Education needs and career perspective Technical Support Analyst

Education needs and career perspective
Technical support analysts must either have a degree in computer science, information technology, or a related discipline.

Helpdesk and tech support professions are starting their careers for more and more IT specialists. The IT support analyst provides technical support and troubleshooting services to end users who need assistance with their computer hardware or software in collaboration with the technician.

The need for support analysts is expected to grow by 12% from 2014 to 2024, according to the United States Department of Labor Statistics (BLS).

certifications
Certified professionals have an additional benefit for the professionals highlighted in the organization. Since they are certified specialists, they can exercise their responsibilities better. Some of the required certifications are as follows:

technology support analyst salary

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